Frequently Asked Questions
Everything you need to know about caring for your curls.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.
Are your products suitable for all curl types?
Yes, our range is formulated to benefit all textures, from loose waves to tight coils. We recommend adjusting the amount of product used based on your hair's density and porosity.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Only Curls products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all our products are 100% vegan and we never test on animals.
Do your products contain sulfates or silicones?
No, our formulas are strictly free from sulfates, silicones, and parabens to ensure your curls stay hydrated and healthy without heavy buildup.
Can I change or cancel my order after it's been placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.